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How we protect your privacy on 7ip

We collect and protect your personal information — name, payment details, account activity — to keep your account secure and process your deposits and withdrawals.

Account security firstTransparent data handlingYour withdrawal and deposit data encrypted
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7ip How we protect your privacy on 7ip
REACH OUT ANYTIME

Contact us about your privacy

Have questions about how we use your data or want to request access to your information? Our support team can help you understand your privacy rights and process your requests quickly.

Email Support Send your privacy inquiry to our data team at [email protected]. We respond to access and deletion requests within 7 business days.
Live Chat Open the chat widget in your account dashboard to ask about your data, cookies, or account permissions. Support is available during lobby hours.
Account Settings Update your contact preferences, review linked payment methods, and manage your data sharing permissions directly from your account dashboard.
SECURITY AND TRUST

How we safeguard your account and data

Your account security is built into every layer of 7ip. We encrypt your payment details using bank-standard SSL protocols so your UPI, Paytm, and PhonePe information never travels…

Encryption & Storage

All payment data and account credentials are encrypted at rest and in transit.

Payment Verification

Withdrawals via UPI, Paytm, or PhonePe are verified before processing. We cross-check your registered payment account to prevent unauthorized transfers.

Cookies & Tracking

We use cookies to keep you logged in, remember your preferences, and prevent fraud.

Data Retention

Account data is kept for the lifetime of your account plus three years for legal compliance.

Third-Party Access

We share data only with payment processors (UPI networks, Paytm, PhonePe), fraud-prevention partners, and as required by Indian law.

Your Rights

You can request access to your data, correct inaccurate information, or ask for deletion.

Privacy questions answered

Your account data is retained for three years after closure to meet legal requirements and process any outstanding withdrawals. After that period, non-essential personal information is deleted. Payment transaction records are kept longer for tax and compliance purposes.

Yes. Your payment details are encrypted using SSL 256-bit protocols and stored separately from your login credentials. We never share your UPI ID, Paytm account, or PhonePe details with third parties except the payment processors themselves to complete your transaction.

No. We do not sell or rent your personal information to advertisers or marketing firms. We use your data only to operate your account, process payments, and comply with Indian law. Third-party sharing is limited to payment networks and fraud-prevention services.

You can request deletion of non-essential personal data at any time by emailing [email protected]. Account information required for legal compliance (identity proof, transaction history) is retained. We process deletion requests within 30 days where technically feasible.

Cookies help us keep you logged in, remember your language preference, and detect fraud. We use both session cookies (deleted when you log out) and persistent cookies (active for up to one year). You can disable cookies in your browser, but some features may not work properly.

We collect your location to verify you are in a region where 7ip's services are legally available under local law. This data is used only for access control and fraud prevention, not for targeted marketing or tracking outside the app.

Email [email protected] with details of your concern. If you believe your data has been mishandled, you can also file a complaint with the relevant data protection authority in your jurisdiction.

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